I.Research

Independent research on the answering market

Source-cited data on AI receptionists, human answering services, and the developer platforms behind both. Updated for 2026.

Total cost of ownership report: fully-loaded salary math, coverage-adjusted cost per hour, and break-even volume. $52,300 vs $348 a year.

Market size, adoption rates, cost data, and performance benchmarks. 24+ stats with sources.

Sortable, filterable pricing database of 60+ human, AI, hybrid, and developer-platform answering services.

US call volume, fraud losses, and why 87% of people ignore unknown numbers. 26+ stats with sources.